nurturing relationships

Getting to Know You: What Your Customers Want to Learn

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You often hear the phrase “relationship marketing” bandied about, but what exactly does that mean? Relationship marketing is the process of building a strong bond between your business and the customers your business attracts. On the surface, this sounds easy to do, but this type of marketing is open to broad interpretation, which means you

5 Steps to Better Social Skills and Being More Emotionally Intelligent

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If you’re on the fast track to leadership, then you need to make sure that you know and practice better social skills. Social Skills is an area that everyone can work on. Everyone has bad days – you, me, and the guy sitting next to you. When it came to measuring intelligence, the intelligence quotient